1. Order processing times
All orders are processed within 24 hours after they are placed. Usually, we are able to ship orders the next day. Weekend orders are shipped on the following Monday. You will receive a shipping confirmation email from our system when the shipping information has been uploaded.
2. Free Shipping on ALL orders
Generally, we will ship the orders with Free Shipping, without the minimum order amount requirement. You may check if the free shipping method is available to your country in the Delivery Area below.
If you don't find your country in the delivery area, please reach out to email@example.com, our sales staff will contact you ASAP.
For distributors, please contact us at firstname.lastname@example.org for more shipment details.
NOTE: All the orders will be shipped from our China warehouse.
3. Delivery Area
Hong Kong SAR, Japan, Macao SAR, Malaysia, Philippines, Russia, Singapore, South Korea, Thailand, Vietnam, etc.
Austria, Belgium, Czechia, Denmark, Finland, France, Germany, Greece, Hungary, Italy, Lithuania, Luxembourg, Monaco, Netherlands, Norway, Poland, Portugal, Slovakia, Slovenia, Spain, Sweden, Switzerland, Turkey, Ukraine, United Kingdom, etc.
Australia, New Zealand
Canada, Mexico, United States
4. How do I track my order?
GOT A SUNFOUNDER ACCOUNT?
Easy Peasy! Log into your account through the online store, check out the fulfilment status against your recent order. If the order has been fulfilled, click onto the order information & you can find your tracking information here.
I DON'T HAVE AN ACCOUNT YET
As soon as your order is packed and shipped, you'll receive a shipping confirmation email. You will then be able to track your order through the tracking link on the email. If you haven't received an email yet, please reach out to us at email@example.com, our sales staff will contact you ASAP.
5. Shipping Method and Delivery Times
DHL(Orders Over $400)
UPS(Orders Over $400)
Delivery Time: 12-15 working days
You can track on https://www.17track.net/en
* Delivery Time - These are the delivery estimates provided by our shipping partners and apply from point of dispatch, not from point of sale. Once your parcel leaves our warehouse, we cannot control any delays after that point.
6. Customs & Import fees
Such as the products you buy on our site - can't simply be shipped freely from country to country. When goods are imported into a different country or customs territory, there is a charge called Customs Duty that must apply. This is charged by the local customs authority where the goods are being imported into.
If Customs Duty is payable to your territory, you'll be responsible for paying it to the authorities, so SunFounder isn't involved in this process. Whether Customs Duty is payable, and by how much, depends on a whole lot of different things. For example, many countries have a 'low value threshold' below which they do not charge any Customs Duty.
If you do have to pay Customs Duty though, the amount payable is usually calculated based on the value of the goods and the type of goods being imported.
AND IF I DON'T PAY THE CUSTOMS DUTY?
If, for whatever reason, you refuse the customs fee and the parcel is returned back to us. If you're still unsure on whether you'll be subject to customs fees, we recommend contacting your local customs office for more info before placing your order!
Payment & Security
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
This smart video car is a great kit to get started with the robot. We provide multiple parts, instructions, and code needed, so you can assemble them by yourself, with the help of the user guide, and thus enjoy the fun of making!
The car control can be realized on a PC with a Linux system, or you may also apply it in a Linux virtual machine.
In this kit, MJPG-streamer is applied for image capturing and video transmission in a real-time manner. You may view the video by the web browser on any device. Firefox and Google Chrome are recommended.
1) The Raspberry Pi is NOT included in the package; you can use Raspberry Pi 3 model B, 2 Model B and 1 Model B+ for control
2) You should apply 3.7V 18650 batteries that contains NO protective circuit board. If you use those with the board, when an overcurrent occurs, they will automatically cut off power for protection, which would suddenly shut down the Raspberry Pi. Thus, the smart car will stop working and the Raspberry Pi may be damaged.
3) If your batteries carry the protective board originally, you can just remove it for use.
- Easy Assembly- You'll need to build the car from scratch. The assembly is very easy, so you can have the fun of DIY and make a video car in a short time.
- APP Control- You can remotely control the smart car both on a PC and on an Android phone, making it convenient for control. Then, just explore a fascinating world with the car! The application is available on Google Play.
- Real-time image transmission- With the USB camera onside, you can view the image and video taken in a web browser on your device by WiFi in real time. The 2-axis pan-and-tilt servos enable the camera to film in a range of a hemisphere, for you to easily control the angle of filming videos and image.
- Open Source Code-The code for the car is written in Python and entirely open source. You can change the code by yourself, and push your version on GitHub to share ideas. Sharing is everything!
- Detailed user manual- An elaborately-written user manual is provided, including code explanation and thorough schematic diagrams. Also we've published several video tutorials for operation. Therefore, you can apply the robot with both the printed book and online videos.
- 1 Pack x Acrylic plates
- 1 Pack x Threaded fasteners
- 1 x Tower Pro Micro Servo SG90
- 2 x Gear Reducer
- 2 x Driven wheel
- 2 x Active wheel
- 1 x 16-Channel 12-bit PWM driver
- 1 x L298N DC Motor Driver Module
- 1 x Step-down DC-DC Converter Module
- 1 x USB Wi-Fi Adapter
- 1 x USB Camera
- 1 x Dual 18650 battery holder
- 1 x Ribbon
- 1 x USB Cable
- 1 x Screwdriver
- 1 x Cross Socket Wrench
- Several Dupont Wires